FAQ


Q: How can get your Financial Management Software & its service?

You can do it very simply

1st Step contact us for details (Phone call, via mail, feedback in web site)

2nd Step Pay the price

3rd Step training in your office by our dedicated trainer

4th step implement it easily


Q: What service I will get regarding your software?

You will get following service -

a) Software License fee- You have to pay for it once for entire life as full amount need to be paid as advance at inception of the service

b) Monthly Maintenance fee: To continue software service you have to pay monthly fee against which we will provide you following service so that you can continue without facing any hazard. It will include following services:

Free server maintenance

Free site maintenance

Database tuning

Unlimited space for data

10AM-7PM x 6 days support (both remote or physical as required) except govt. holidays

Unlimited training

No data back up related responsibility

Lifetime up gradation

On site (client premises) customer support for major issue

Time to time update existing software when new version releases.


Q: Are there any costs other than licensing?

Yes, there is a fixed monthly charge amounting 10% on license fee for monthly service. This fee is prepaid and service will be automatically closed if not paid. No other hidden fee for using this software.


Q: How do I learn to use Alchemy Financial Management (AFM) spftware?

Alchemy Professionals will guide you through on line, on site to learn how to use this software.


Q: Is a long-term contract required to use our service?

No. You stop taking our service any time for any reason. Just give us 30 day’s prior notice. Service will be automatically cancel..



About Us

Alchemy Software is a growing IT service provider of high-end business solutions to clients across the globe. Over the years, the company extended the range of its services in various industries. Alchemy Software devoted its full effort on customer satisfaction by providing standard software solutions.

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SERVICES WE PROVIDE

Ready Software Packages
ERP Software Development
Web Application Development
Mobile Application Development
E-commerce Site Development
Website Development
SMS Integrated Application
Customized Software
API Integration
SEO (Search Engine Optimization)
Security & Surveillance System

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